Terms of Service for My Store
Acceptance of Terms
By browsing My Store or placing an order, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use the website or place orders.
Orders and Acceptance
Every order placed at My Store is treated as an offer to purchase our products. Orders may be declined or canceled in the following cases:
- Item is out of stock
- Pricing errors on the website
- Suspected fraudulent activity
If an order is canceled after payment, you will receive a full refund for that order.
Note that an order confirmation email does not mean your order is final until the item has shipped. Once shipped, orders cannot be canceled or modified.
Pricing and Availability
Prices displayed on My Store may change without notice. Product availability is not guaranteed until your order is formally accepted.
If a product you ordered becomes unavailable after your order, our support team will reach out with options:
- Wait for the product to be restocked
- Choose a comparable substitution
- Cancel the order for a full refund
Product Use and Compatibility
Product listings include necessary compatibility information such as connection methods and firmware requirements. You are responsible for ensuring compatibility with your console, PC, or mobile device before purchasing.
Damage resulting from improper installation, unauthorized modifications, or use outside the stated compatibility parameters is not covered by our warranty or eligible for return.
Warranty
All products from My Store come with a one-year limited warranty against functional defects not caused by artificial damage, starting from the date of purchase.
The warranty requires a dated sales receipt from My Store. It excludes coverage for:
- Man-made damages including water damage and drops
- Unauthorized disassembly or circuit modifications
- Products with altered identification labels
If a returned product is tested and found to be functioning normally, you may be responsible for any incurred testing and shipping costs.
The warranty is non-transferable and is valid only for the original purchaser.
Customer Responsibilities
Accurate shipping and contact information must be provided at the time of order. If your order ships to an incorrect address provided by you, responsibility for non-delivery rests with you. Additional shipping charges may apply for reshipments.
Any customs duties or import taxes imposed by your country's authorities are your responsibility.
Intellectual Property
All website content including text, images, logos, and design elements are the property of My Store or its licensors. Some content may be licensed under official authorizations.
Reproduction or commercial use of any site content requires prior written permission from My Store.
Limitation of Liability
To the extent allowed by law, My Store excludes liability for indirect or consequential damages related to your use of the site or products purchased.
The total liability for any order is limited to the amount paid for that order.
These limitations do not affect rights that cannot be excluded under applicable consumer protection laws.
Modifications and Contact
These Terms of Service may be updated from time to time to reflect operational or legal changes. The current version is available here on the website.
If you have any questions or need assistance, please contact us at mhufler@mlumzmh.cn.